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Why does PIX look different at times?
Why does PIX look different at times?
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Written by Stake Support
Updated over a week ago

Some users may have noticed that the interfaces when conducting transactions via PIX can vary from one window to another. This might have occurred because the system is selecting different providers. In this article, we will explore the reason behind these differences and explain why it does not impact the security or efficiency of the operations.

The Reason Behind the Different Interfaces in PIX

If you are wondering why PIX displays different interfaces when making payments, this is due to the diversity of providers that the platform uses to process transactions. In the pursuit of enhancing the user experience and expediting the processing of operations, improvements have been made to the platform, including the inclusion of multiple providers.

This approach was adopted to enable greater agility in transactions, leveraging the resources of different partners. Each provider may offer a slightly different interface, which can explain the visual variation that some users are observing.

The Security and Efficiency of PIX

It is essential to emphasize that, even though the interfaces may differ visually, this has no impact on the security or efficiency of the operations carried out through PIX.

If you encounter difficulties in completing your transaction, please reach out to our support team for additional assistance.

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