If you've been asked to complete your Level 2 verification, here are some common questions and answers to help you:
1. Can I still withdraw my funds if I don't complete Level 2 verification?
You can withdraw any cryptocurrency funds even if you choose not to complete Level 2 verification. Stake will never withhold your money, and withdrawals are always available.
If you are withdrawing local currency, you will need to have Level 2 verification completed to withdraw your funds.
2. Will my bonuses be affected if I don't complete Level 2 verification?
If you haven’t completed Level 2 verification, bonuses will be affected as you won’t be able to deposit and play. However you will still receive bonuses based on your gameplay.
3. What will happen to my VIP progress?
Unfortunately, we can't make exceptions regarding VIP progress. However, if you reach your level-up bonus before January 1st, you don't need to meet any further requirements to receive it.
4. What if I'm an affiliate?
Affiliates can still withdraw their earnings but will be unable to place bets or deposit.
For more information on acceptable documentation for Level 2 verification, click here.
Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.