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Account

Resources for general account settings, security and recovery.

Dan avatarKatarina avatarMarkoT avatar
By Dan and 3 others4 authors16 articles

General


Storing your fundsHow to keep your funds secure with our Vault feature
Participating in the chat roomsAll you need to know before chatting

Security


Verifying your emailHow to link your email to your Stake account
Two-Factor Authentication (2FA)Securing your account with 2FA

Recovery

All articles related to recovering your Stake account


No access to emailWhat to do when you lose access to your linked email
Forgotten passwordHow to reset your password
Lost Two-Factor Authentication (2FA)What to do when you have lost your 2FA
How to recover your account?Lost 2fa, forgot password, no access to email

Verification

Articles related to KYC verification, acceptable documents and requirements


Acceptable documents for proof of address
Guidelines for taking a selfie with an identity documentCorrect way to confirm your identity in case a selfie is needed
Acceptable documents for proof of identity
Acceptable documents for Japan FIAT
Acceptable documents for source of funds

Responsible Gambling

Current articles related to our Responsible Gambling tools and offers


Self Exclusion and Account ClosureHow to close your account
Gambling limitsWager/loss limits and how they work
Partial Exclusion for Sports PlayersSports only mode and how to have it set
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