Account

Resources for general account settings, security and recovery.

12 articles in this collection
Written by Dan, Katarina, and Marko

General

Storing your funds

How to keep your funds secure with our Vault feature

Written by Dan
Updated over a week ago

Participating in the chat rooms

All you need to know before chatting

Written by Dan
Updated over a week ago

Self Exclusion and Account Closure

How to close your account

Written by Dan
Updated over a week ago

Acceptable documents for source of funds

Written by Marko
Updated over a week ago

Acceptable documents for proof of identity

Written by Marko
Updated over a week ago

Acceptable documents for proof of address

Written by Marko
Updated over a week ago

Security

Verifying your email

How to link your email to your Stake account

Written by Dan
Updated over a week ago

Two-Factor Authentication (2FA)

Securing your account with 2FA

Written by Dan
Updated over a week ago

Recovery

No access to email

What to do when you lose access to your linked email

Written by Dan
Updated over a week ago

Forgotten password

How to reset your password

Written by Dan
Updated over a week ago

Lost Two-Factor Authentication (2FA)

What to do when you have lost your 2FA

Written by Dan
Updated over a week ago

How to recover your account?

Lost 2fa, forgot password, no access to email

Written by Katarina
Updated over a week ago