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Account

Resources for general account settings, security and recovery.

12 articles

General

Storing your fundsHow to keep your funds secure with our Vault feature

Participating in the chat roomsAll you need to know before chatting

Self Exclusion and Account ClosureHow to close your account

Security

Verifying your emailHow to link your email to your Stake account

Two-Factor Authentication (2FA)Securing your account with 2FA

Recovery

No access to emailWhat to do when you lose access to your linked email

Forgotten passwordHow to reset your password

Lost Two-Factor Authentication (2FA)What to do when you have lost your 2FA

How to recover your account?Lost 2fa, forgot password, no access to email

Verification

Articles related to KYC verification, acceptable documents and requirements

Acceptable documents for proof of address

Acceptable documents for proof of identity

Acceptable documents for source of funds