Evolution Gaming
Evolution Gaming offers live chat support for any errors or disputes within their games.
To access live support, click the headset icon in the lobby or in-game chat window.
Explain the issue to the agent. If they direct you to contact Stake's support, ask for the "Case ID" and provide it to our support team for a resolution.
Pragmatic Play Live
Pragmatic Play Live offers 24/7 live chat support for user inquiries and issue resolution.
To access live support, click the headset icon in the top-right corner of your in-game screen or in the open chat window.
Explain your issue, including relevant information, and allow time for a response. They will assist in resolving the matter.
Other providers
For technical faults with other providers on our platform, record the:
Time
Game
Currency pair
Bet ID (if possible)
Immediately initiate a conversation with our customer support team or email [email protected].
If you have any questions or need further clarification, please don't hesitate to reach out to our Customer Support Team. We're here to assist you 24/7.