To make a deposit into your account, you need to have a verified email address.
To make your deposit, click on "Wallet", which can be found at the top of the screen next to your balance, and then click on "Deposit".
Alternatively, you can also find it by clicking on the Account icon, then selecting "Wallet" and "Deposit".
If your wallet is not showing the BRL currency, you can change it as shown in the figure below:
Once there, you will see the minimum and maximum deposit amounts per transaction. By clicking on the Deposit button, you will be presented with the payment providers.
We accept the following payment methods:
PIX
When selecting PIX as the payment method, you must use your CPF (Brazilian Individual Taxpayer Registry) as the PIX key. Deposits made using third-party CPFs will not be processed and will be refunded within 24 hours.
Please provide the amount you wish to deposit, your CPF, and click on "Deposit", as shown below:
You will be redirected to another page, where you must complete your transaction by scanning the QR code, or you can choose the "Pix Copy and Paste" option, and copy the code with the information present in the QR code. When copying this code, you can paste it using the "Pix Copy and Paste" functionality in the Pix option in your banking institution's application or via internet banking.
Remember: You have up to 3 hours to complete your transaction.
If the transaction is not completed within 24 hours, please contact the Support chat or via email at [email protected]
Tip: You can access your transaction history by going to "Account" > "Transactions" > "Deposits" > "Money".