If the "Payments Temporarily Unavailable" message has appeared for you, this may be as a result of local currency not being supported on our platform for your country.
Here's what the image looks like for reference:
We understand how important it is for you to enjoy a smooth gaming experience, and we are here to help you find suitable alternatives:
The Reason for the Limitation:
The unavailability of local currency transactions for your country is related to regulatory requirements and other restrictions that may vary based on the legislation of each region. Unfortunately, this is beyond our control, and that is why we cannot support local currency transactions for certain countries. You can view our list of supported local currencies in our guide.
Verifying your Country in Level 1:
It is crucial to ensure that you have accurately provided the country where you are located during the Level 1 account setup process. Accurate country information is essential to determine eligibility for certain features, including the use of local currencies. Learn more about verifying your account, or visit our account requirements guide.
We understand that the unavailability of local currency transactions for your country may be frustrating. However, you can use Crypto to conduct your transactions until your currency becomes available on our platform. See the full list of supported cryptocurrencies.
Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.