Skip to main content
All CollectionsBonuses & PromotionsBonus Drops
I've received a message with my Bonus Drop. What does it mean?
I've received a message with my Bonus Drop. What does it mean?
Updated today

If you have received a message when you try to claim a bonus drop. Here is what they mean:

“This code has been fully claimed.”

The total number of claims for this code has been reached, making it unavailable.

“The bonus cannot be found or is unavailable.”

This means that the code you entered is incorrect, invalid or expired. Please ensure you're typing the code exactly as it appears, including capitalisation.

“You have not met the weekly wager requirement to redeem this code.”

You haven't wagered enough in the past 7 days to be eligible for this bonus code.

“You already claimed the bonus.”

You've already claimed the bonus code. Each unique code can only be claimed once per player.

Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.

Did this answer your question?