Stake provides the option to close your account indefinitely. An individual may opt to close their account for different reasons, perhaps does not find gambling entertaining anymore, or for any other personal reasons unrelated to problem gambling.
You can now close your account yourself, directly within your account settings, no need to contact support.
How to close your account
Go to Responsible Gambling > Account Closure in your account settings.
Select your reason for closing your account and confirm.
Your account will be closed immediately.
If you're unable to use this option or would prefer our team to close your account for you, you can email us at accountclosure@stake.com from your registered email address.
What happens after closure
Your account will be prohibited from logging in, receiving bonuses, and receiving promotional material.
A cooling off period of 24 hours applies after closure. During this time, your account cannot be reopened.
Once the 24 hours have passed, log in to your account and you will see a “Your Account Is Closed” pop-up. Click the Reopen Account button to reactivate your account, or Dismiss to keep it closed.
If you don’t see this option, you can email accountclosure@stake.com from your registered email address to request reactivation.
Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.