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Self Exclusion and Account Closure
Self Exclusion and Account Closure
Updated over 2 months ago

A self-exclusion tool allows you to suspend access to your account if you're at risk of developing a gambling problem or need a break from gambling activities.

Stake offers the following exclusion periods:

  • Six months

  • One year

  • Indefinite

If you choose indefinite exclusion, your account will remain as a withdrawal-only mode until you actively request to revoke it. The indefinite exclusion has a minimum period of six months from the application date. After the six-month period has passed, your account can be considered for reactivation, subject to a formal return-to-play review.

To initiate the review process, please contact our support team via email: [email protected]

Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.

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