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Self Exclusion and Account Closure
Self Exclusion and Account Closure

How to close your account

Vladimir avatar
Written by Vladimir
Updated over a week ago

You can initiate Self Exclusion via the form under Stake Smart > Self Exclusion.

The process can be completed in two steps. First, you must initiate the 24-hour cool-down period, which can be confirmed via email once Self Exclusion is requested.

Once your cool-down period is concluded, you will be emailed once more to set a duration period for your self exclusion. You have 24 hours to set your desired exclusion period using the link in the email. If you fail to do so, you will be required to start the process again.

We fully support you if you choose this option. Please ensure you have withdrawn your funds prior to Self Exclusion. Bear in mind that Self Exclusion cannot be reversed.

All information regarding the Self Exclusion policy can be found here:

You can also read our Stake Smart policy and utilise our monthly gambling calculator to help you stay in control of your spending habits.

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