In most occasions support will ask for a bet ID of your bet so that they can help you if you have any issues with your bet.
Finding bet ID of your bet is very easy, just follow these couple of steps:
1. Click on the account menu
2. Click on the Sport Bets
3. After you open Sports Bets you will get a choice of Active or Settled bets, find the bet that you need bet ID for and click on the upper right box on your bet. In this case I'm getting bet ID for my Melbourne Victory FC - Wellington Phoenix FC bet that was already settled and the bet was in Settled part of my Sports bets. If your bet is currently active you will find it in the Active tab.
4. When you open the bet on the middle top part you will see your bet ID and the copy button next to it, fastest option to copy it is to click on the button and then paste it to the support.
If you are having any troubles finding it after this article feel free to contact support for it.