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Stake Promotional Emails: Common Questions

Updated over 2 weeks ago

Please note: This article is not related to monthly bonus emails.

How do I receive promotional emails?

  • Our Marketing Team sends promotions emails to eligible players.

  • Not meeting specific criteria may exclude you from receiving them.

What if I have unsubscribed?

  • If you've unsubscribed from our newsletters, you won't receive any promotional emails.

  • Resubscribe by going to your Account>Settings>Preferences and selecting "Receive Email Offers From Us", or contact our live support for assistance.

What happens if my account is self-excluded?

  • During self-exclusion, Stake won't send promotional emails to respect your break from gambling.

How do I increase my chances for future promotional emails?

  • Stay somewhat active on your account.

  • Moderate your activity and gamble responsibly.

Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.

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