If you have transferred less than the minimum deposit, your deposit will not be reflected.
Please contact our live support team with a screenshot of the payment receipt confirming the following information at the time of transfer for the refund request:
Transaction date
Withdrawal Account
Name of the request
Recipient (including bank name, branch name and account number)
Date of transfer
Amount to be transferred
If you do not have the proof of payment, please contact your bank.
Please follow the correct procedure for making a deposit, as it may take some time for the refund to be processed.