If your Japanese Yen withdrawal via Bank Transfer has been returned to your Stake account, it may be due to one of the following reasons:
During the very first withdrawal procedure, the name was not entered in full-width katakana, or the name and surname were entered backwards.
In this case, we need to request the payment processing company to correct the name, so please contact our live Support.
The bank branch number or bank account number was not entered correctly.
You may have selected an incorrect account.
If none of the above applies, please contact our live support team.