Can I withdraw my funds while my deposit bonus requirement is active?
To withdraw your funds, you must either complete the wagering requirement or use up all the funds in the currency you received the bonus in along with your initial deposit.
You cannot withdraw your funds or tip users while having an active deposit bonus requirement.
What happens if I attempt to withdraw funds before completing the wagering requirement?
Your withdrawal request will be automatically denied. You must fulfil the wagering criteria first. You can check your progress here.
Can I deposit while I have an active deposit bonus requirement?
While you can deposit funds, it's recommended to ensure that the deposit bonus requirement is canceled before making a new deposit. If you deposit funds while the deposit bonus requirement is active, the new deposit can be used to complete the deposit bonus requirement and will be included in the calculation.
Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.