Skip to main content
All CollectionsAccountManaging your accountRecovering your account
I’ve lost access to my two-factor authentication (2FA)
I’ve lost access to my two-factor authentication (2FA)
Updated over a week ago

If you are unable to access your two-factor authentication (2FA) code, please contact us at [email protected] using the email associated with your account. We'll then initiate the 2FA recovery process.

To verify your account ownership, we will request certain account-related information. Upon successful review and verification of the provided data, you will regain access to your account within 48 hours.

If you have any questions or need further clarification, please don't hesitate to reach out to our Customer Support Team. We're here to assist you 24/7.

Did this answer your question?