Skip to main content
All CollectionsAccountRecovery
Lost Two-Factor Authentication (2FA)
Lost Two-Factor Authentication (2FA)

What to do when you have lost your 2FA

Updated over a week ago

If you lost access to your 2FA code, please contact us from the email linked to your account via [email protected] and we will initiate a 2FA recovery procedure.

We will ask you to provide us with some basic information related to that account, and once we have reviewed and verified it, you will be able to access your account again within 48 hours.

Did this answer your question?