See below some common questions on withdrawals.
Unconfirmed Transactions
Every transaction has to be confirmed before it is credited to a destination address.
The number of confirmations needed depends from wallet to wallet. Some wallets require just one confirmation such as Bitcoin, while some other wallets require multiple confirmations.
Manual Processing / Pending
One potential reason for the delay in receiving your funds is that your withdrawal may have encountered a processing delay on our website.
Larger withdrawal amounts may require manual processing by our administrators, which can result in a temporary hold.
Coin Mixing
If you have just deposited and attempted to withdraw your funds without placing any bets, the withdrawal will be invalid. This is known as coin mixing which you can find out more here.
If you have any questions or need further clarification, please don't hesitate to reach out to our Customer Support Team. We're here to assist you 24/7.