Complete account deletion is not possible due to legal and compliance obligations. Our regulatory framework requires us to retain certain data, which prevents the full removal of account information.
Account Closure
However, we do offer account closure. Once your account is closed, it will become inaccessible, you will no longer be able to use any services on our platform, and you will be removed from all marketing communications.
For information on how to Close Your Account, please check the related article: Closing Your Account.
Other Options
For information on how to Self Exclude, please check the related article: Self Exclusion. Self-exclusion indefinitely suspends access to your account.
For information on how to take a short break, please check the related article: Break-In-Play.
Need Assistance? If you have any questions or need further clarifications, please do not hesitate to contact our customer support team. We are here to assist you with any inquiries you may have.